Identify Theft and Fraud

Report lost or stolen ATM/debit cards immediately to 866-546-8273, 24 hours a day, 7 days a week or to First Mountain Bank at your local branch office.

Report lost or stolen credit cards immediately at 800-423-7503, 24 hours a day, 7 days a week.

Whether you bank online, in person or over the phone, we are constantly working to protect you from criminal activity. One of the best defenses is AWARENESS. To help our clients learn more about fraud, identity theft, and security we have provided the following easy to find educational resources and links.

Identity Theft

For information to help you avoid Identity Theft and learn what to do if your identity is stolen:

Federal Trade Commission

For tips from the FDIC to protect yourself from Identity Theft and Fraud:

Federal Deposit Insurance Corporation

Information Security

How to Protect Yourself Online:

  • Do not reply to an e-mail or pop-up message asking for personal or financial information. The Bank will never ask for personal or financial information via an e-mail or pop-up message.
  • Don't e-mail personal or financial information unless it is done through secure email.
  • Use bookmarks to access known sites to avoid being lured to imposter sites.
  • Use updated anti-virus software. Some phishing emails contain viruses and software that can harm your computer.

To learn more about Information Security go to

  • Avoid Scams
  • Protect Kids Online
  • Secure Your Computer
  • Be Smart Online

How to Keep Your Information Safe and Report Online Fraud and Suspicious Activity

  • If you receive an e-mail from First Mountain Bank that does not appear to be legitimate, don't reply. Instead, forward it to us at This email address is being protected from spambots. You need JavaScript enabled to view it. so that we can further investigate.
  • If you think you have given out personal information about your FMB accounts (like your account number, password, or PIN), or typed it into a website that may not be legitimate, you should immediately contact us at your local branch office.